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11A, Ground Floor Spaze I tech park, Sohna Road, Sector-49 , Gurugram - 122018
services@edigigo.com
+91 7428860515
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Find answers to common questions about our services, processes, and how we can help your business grow.
Edigigo CRM is a cloud based Customer Relationship Management tool designed to help businesses manage their customer interactions, sales processes, and marketing campaigns. It offers features such as contact management, sales tracking, reporting, and customer support tools to enhance productivity and improve customer relationships.
Edigigo CRM is ideal for small to large sized businesses, sales teams, marketing professionals, and customer support teams across various industries. It’s designed to streamline operations, improve collaboration, and provide valuable insights into customer behaviour.
Edigigo CRM stands out due to its user friendly interface, customizable dashboards, and robust automation features. Additionally, it offers industry specific solutions, seamless integrations with popular tools, and dedicated customer support to ensure users get the most out of their experience.
Our CRM includes features such as:
Contact Management: Organise and track customer information.
Sales Pipeline: Visualise and manage your sales process.
Reporting and Analytics: Generate insights and performance reports.
Email Integration: Sync with popular email services for streamlined communication.
Task Management: Assign and track tasks within your team.
Automation Tools: Automate repetitive tasks to save time.
You can import contacts by navigating to the “Import” section in your account. You can upload CSV files or sync directly from your email or other CRM systems.
We take data security seriously and implement measures such as SSL encryption, regular security audits, and secure data centres. Your data is backed up regularly to prevent loss.
Yes,Edigigo CRM is compliant with major data protection regulations, including GDPR and CCPA. We ensure that customer data is handled according to best practices and legal requirements.
If you encounter a technical issue, please contact our support team via the help centre or email us at services@edigigo.com. Provide details about the issue for quicker resolution.
You can check the status of our services on our status page, accessible from the footer of our website. We keep this updated with realtime information on system performance.
You can reach our customer support team via email at services@edigigo.com, through the live chat feature on our website, or by visiting our help centre for additional resources.
Get Automated with the best cRM for Business. Having a strong online presence is very important for businesses of all sizes.
11A, Ground Floor Spaze I tech park, Sohna Rd, Sector-49 , Gurugram – 122018