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Term & condition

Effective Date: February 19, 2025

1. Introduction Welcome to Edigigo. These Terms and Conditions govern your use of our website and CRM services. By accessing our website, you agree to comply with these terms.

2. Use of Services

  • You must be at least 18 years old to use our services.

  • You agree to use our services lawfully and not engage in any prohibited activities.

  • We reserve the right to suspend or terminate accounts that violate these terms.

3. User Accounts

  • You are responsible for maintaining the confidentiality of your account credentials.

  • Any unauthorized use of your account must be reported immediately.

4. Payments and Subscriptions

  • Subscription plans and pricing details are available on our website.

  • Payments must be made on time to continue using our services.

  • Refund policies are subject to our discretion and outlined separately.

5. Intellectual Property

  • All content, trademarks, and intellectual property on our website belong to Edigigo.

  • You may not copy, distribute, or modify any content without prior permission.

6. Limitation of Liability

  • Edigigo is not liable for any indirect, incidental, or consequential damages arising from the use of our services.

  • We do not guarantee uninterrupted or error-free service.

7. Privacy Policy

  • Your use of our services is also governed by our Privacy Policy.

  • We are committed to protecting your personal data.

8. Amendments to Terms

  • We may update these terms from time to time.

  • Continued use of our services after changes constitute acceptance of the updated terms.

9. Governing Law

  • These terms are governed by the laws of India.

  • Any disputes shall be resolved in the jurisdiction of Gurugram, India.

10. Contact Us For any questions regarding these terms, please contact us:

Edigigo Solutions
11A, Ground Floor, Spaze I Tech Park, Sohna Rd, Sector-49, Gurugram – 122018
Phone: +91-7428860515
Email: services@edigigo.com

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Frequently Asked Questions

Find answers to common questions about our services, processes, and how we can help your business grow.

What is Edigigo CRM?

Edigigo CRM is a cloud based Customer Relationship Management tool designed to help businesses manage their customer interactions, sales processes, and marketing campaigns. It offers features such as contact management, sales tracking, reporting, and customer support tools to enhance productivity and improve customer relationships.

Who should use Edigigo CRM?

Edigigo CRM is ideal for small to large sized businesses, sales teams, marketing professionals, and customer support teams across various industries. It’s designed to streamline operations, improve collaboration, and provide valuable insights into customer behaviour.

How does Edigigo CRM differ from other CRMs?

Edigigo CRM stands out due to its user friendly interface, customizable dashboards, and robust automation features. Additionally, it offers industry specific solutions, seamless integrations with popular tools, and dedicated customer support to ensure users get the most out of their experience.

What features does Edigigo CRM offer?

Our CRM includes features such as:
Contact Management: Organise and track customer information.
Sales Pipeline: Visualise and manage your sales process.
Reporting and Analytics: Generate insights and performance reports.
Email Integration: Sync with popular email services for streamlined communication.
Task Management: Assign and track tasks within your team.
Automation Tools: Automate repetitive tasks to save time.

How do I import existing contacts into Edigigo CRM?

You can import contacts by navigating to the “Import” section in your account. You can upload CSV files or sync directly from your email or other CRM systems.

How do you protect my data?

We take data security seriously and implement measures such as SSL encryption, regular security audits, and secure data centres. Your data is backed up regularly to prevent loss.

Is Edigigo CRM compliant with data regulations?

Yes,Edigigo CRM is compliant with major data protection regulations, including GDPR and CCPA. We ensure that customer data is handled according to best practices and legal requirements.

What should I do if I experience a technical issue?

If you encounter a technical issue, please contact our support team via the help centre or email us at services@edigigo.com. Provide details about the issue for quicker resolution.

Where can I check for system status or outages?

You can check the status of our services on our status page, accessible from the footer of our website. We keep this updated with realtime information on system performance.

How can I reach customer support?

You can reach our customer support team via email at services@edigigo.com, through the live chat feature on our website, or by visiting our help centre for additional resources.

Get Automated with the best cRM for Business. Having a strong online presence is very important for businesses of all sizes.

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Contact Details

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11A, Ground Floor Spaze I tech park, Sohna Rd, Sector-49 , Gurugram – 122018

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