Terms and Conditions

Welcome to Edigigo ("we," "our," or "us"). By accessing or using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By accessing this website and using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website or services.

We reserve the right to modify these terms at any time. Your continued use of our services after any changes constitutes your acceptance of the new terms.

2. Services Description

Edigigo provides digital marketing services including but not limited to:

• Search Engine Optimization (SEO)
• Social Media Marketing and Optimization
• Content Marketing
• Pay-Per-Click (PPC) Advertising
• Web Development and Design
• Brand Strategy and Development
• Influencer Marketing
• Email Marketing

We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

3. User Accounts

To access certain features of our services, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and update your account information to keep it accurate
• Keep your password secure and confidential
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

You are responsible for maintaining the confidentiality of your account and restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.

3.1. Account Termination

We reserve the right to suspend or terminate your account at any time for any reason, including but not limited to violation of these Terms and Conditions.

4. Payment Terms

For paid services, you agree to:

• Provide accurate billing information
• Pay all fees associated with your selected services
• Authorize us to charge your payment method for all fees
• Pay all applicable taxes

All fees are quoted in Indian Rupees (INR) unless otherwise specified. Payment is due upon receipt of invoice unless otherwise agreed in writing.

4.1. Refund Policy

Refunds will be handled on a case-by-case basis. Please contact our customer service team for refund requests. Refund eligibility depends on the nature of services rendered and the stage of project completion.

5. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, software, and data, is the property of Edigigo or its content suppliers and is protected by intellectual property laws.

You may not:

• Reproduce, distribute, or modify any content without our written permission
• Use any content for commercial purposes without authorization
• Remove any copyright or proprietary notices from any content

5.1. Client Intellectual Property

Any intellectual property, materials, or content provided by the client remains the property of the client. We obtain a license to use such materials solely for the purpose of delivering our services.

6. Client Responsibilities

As a client, you agree to:

• Provide all necessary materials and information in a timely manner
• Review and approve deliverables within specified timeframes
• Ensure all provided content does not infringe on third-party rights
• Maintain your website and digital assets after project completion
• Provide feedback and communication throughout the project

7. Confidentiality

Both parties agree to maintain the confidentiality of all proprietary information shared during the course of our business relationship. This includes but is not limited to:

• Business strategies and plans
• Marketing data and analytics
• Technical information and methodologies
• Client lists and customer information
• Financial information

Confidentiality obligations survive the termination of our business relationship.

8. Limitation of Liability

To the maximum extent permitted by law, Edigigo shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from:

• Use or inability to use our services
• Unauthorized access to or alteration of your data
• Statements or conduct of any third party on the service
• Any other matter relating to the service

Our total liability shall not exceed the amount paid by you for the services in the twelve (12) months preceding the claim.

9. Indemnification

You agree to indemnify and hold Edigigo harmless from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of our services
• Your violation of these Terms and Conditions
• Your violation of any third-party rights
• Content you provide or submit

10. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs our services and explains how we collect, use, and protect your personal information.

11. Termination

We may terminate or suspend your access to our services immediately, without prior notice, for any reason, including but not limited to:

• Breach of these Terms and Conditions
• Violation of applicable laws
• Fraudulent or illegal activities
• Non-payment of fees

Upon termination, your right to use the services will immediately cease.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in Gurugram, Haryana.

13. Modifications to Services

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) with or without notice. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

14. Force Majeure

We shall not be liable for any failure or delay in performance due to causes beyond our reasonable control, including but not limited to acts of God, war, strikes, or government regulations.

15. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

16. Entire Agreement

These Terms and Conditions constitute the entire agreement between you and Edigigo regarding the use of our services and supersede all prior agreements and understandings.

17. Contact Information

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.